Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Edusify and related services. By creating an account, purchasing a plan, or using our services, you agree to these Terms and to our Privacy Policy and Refund Policy, which are incorporated by reference.

If you use Edusify on behalf of an institute, school, or organization, you represent that you have authority to bind that organization to these Terms.

Edusify is a cloud-based learning management system (LMS) for educators, institutes, and training organizations. Core capabilities include course and content management, student and teacher administration, quizzes and assignments, progress reporting, secure online payments, live classes, certificates, and a content bank. Available features depend on your subscription plan.

We offer plan tiers such as Monthly and Enterprise LMS, as described on our pricing page (/pricing). Enterprise plans may include additional tools such as advanced analytics, AI Studio, certificate builder enhancements, priority support, and custom onboarding.

Optional add-ons—including branded mobile applications for iOS and Android—may be purchased separately. Add-on pricing, per-student mobile fees, and store billing are described on the pricing page or at the time of purchase.

Services are provided as software-as-a-service (SaaS) accessible through the web and, where purchased, through mobile apps. We may update, improve, or change features over time while seeking to maintain reasonable continuity for active paid subscriptions.

Support response times and included support channels depend on your plan. Technical maintenance or events outside our reasonable control may cause temporary interruptions.

You are responsible for maintaining accurate account information, including a valid billing email address, and for safeguarding login credentials. Notify us promptly if you suspect unauthorized access.

You agree not to misuse the platform, including by uploading unlawful content, interfering with system security, scraping data without permission, or using Edusify in a way that harms learners, staff, or third parties.

You retain ownership of content you upload. You grant Edusify a limited license to host, process, and display that content solely to provide the services.

Subscription and add-on fees are billed according to the plan, billing cycle, and currency shown at checkout. Prices are typically quoted in USD; estimated local currency amounts may be shown for convenience.

Yearly discounts and promotional pricing apply only as described at purchase. Failed or late payments may result in suspended access until the account is brought current.

We issue invoices for charges to the email address associated with your account (or the billing contact you provide). You are responsible for keeping that email address accurate and for monitoring your inbox, including spam folders, for billing correspondence.

You should retain copies of all invoices and payment confirmations we send by email. For any payment-related inquiry, dispute, tax question, or audit, you may be required to provide the invoice or receipt we emailed as proof of purchase, plan, amount, and date.

Mobile app fees for learners, where applicable, may be billed through the Apple App Store or Google Play under those stores’ terms; separate store receipts may apply in addition to Edusify subscription invoices.

All fees are non-refundable except where our Refund Policy or applicable law requires otherwise. See the Refund Policy (/refund-policy) for details.

Edusify does not provide refunds for subscription fees, setup fees, or add-on purchases once charged, including partial refunds for unused time, unless mandatory consumer protection law in your jurisdiction requires a different outcome.

Canceling a subscription stops future billing at the end of the current paid period; it does not entitle you to a refund for the current billing period.

Purchases made through third-party app stores are subject to those stores’ refund rules, not Edusify’s direct refund process.

The full Refund Policy is published at /refund-policy and forms part of your agreement with us.

We aim to keep Edusify available and performant. Scheduled maintenance or events outside our control may cause temporary interruptions.

We provide the platform “as is” to the extent permitted by law. We do not guarantee uninterrupted service or that the platform will meet every specific requirement without configuration by your institute.

You may cancel according to your plan and billing cycle. We may suspend or terminate access if you materially breach these Terms, fail to pay fees, or use the service in a way that creates legal or security risk.

Upon termination, your right to access the platform ends. We may retain certain data as required by law or for legitimate business purposes, subject to our Privacy Policy.

To the maximum extent permitted by applicable law, Edusify and PERCS (PVT) LTD are not liable for indirect, incidental, special, or consequential damages arising from your use of the services.

Our total liability for any claim relating to the services is limited to the fees you paid to Edusify for the twelve months before the event giving rise to the claim, unless a higher limit is required by law.

We may update these Terms from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use after changes become effective constitutes acceptance of the updated Terms.

Edusify is a learning management platform operated by PERCS (PVT) LTD (“Edusify,” “we,” “us,” or “our”), registered and doing business in Sri Lanka.

Postal address: PERCS (PVT) LTD, Piliyandala, Sri Lanka.

Email: info@percs.lk (billing, legal, privacy, and general support).

Phone: +94 74 119 8735.

Business hours: Monday–Friday, 8:00 a.m. to 6:00 p.m. (Sri Lanka time), excluding public holidays unless otherwise announced.

You may also reach us via the contact page on this website (/contact), including WhatsApp for sales and support inquiries.